The move from Google Voice


So this happened.. http://blog.obihai.com/2013/10/important-message-about-google-voice.html

Over a year ago I dropped the standard POTS line and went with and OBI100 and Google voice. This worked very well and I had no problems recommending this service to others. I even set up my wife’s parent with this service. Then the walls came crashing down as Google publicly announced stopping support of XMPP, the protocol used by the Obi device. What to do?

Thankfully, I don’t have to port my number out of Google voice. That part of the service isn’t going away. I can still have my number in GV and have it ring another number(s). *whew, that was a relief, I’ve used that number for a long time and I would hate to lose it due to some issue with a port. The second issue was who to start using for VOIP service, I really didn’t want to go back to using phone service from a local POTS provider.. most because I am really cheap. So I went with Anveo to start since I already had E911 service set up with them (since GV does support any sort of E911 functionality) The issue quickly became I couldn’t make heads or tails of the Anveo website. It just wasn’t clear what I could sign up for and what it was going to cost me. I finally came to the conclusion that there was a monthly charge for a DID (I needed phone number for GV to forward to), then the E911 monthly charge, and a $.005 charge per outgoing minute for US calls. This really didn’t sound too bad so I decided to give a try for a month or so.

The first thing I noticed with Anveo was the horrible call quality. I thought this might be my service provider (RCN) so I had them replace the modem and do all sorts of tests. Nothing seemed to work and the call quality was infringing on unusable. Then the final straw came. I found out that my kids couldn’t call my cell phone (Verizon) from the house phone. The error was “service provider call rejected, reason 500″ After some Googling I found that Anveo’s terms of service allows them to block any outgoing call with carriers that too high of a transfer rate, what ever that means. So they basically get to block who ever they feel like, whenever they feel like it. That’s a deal breaker.

I’ve moved away from Anveo to VOIP.ms currently and thus far I don’t have any issues. The call quality has been great and there hasn’t been any blocked calls. It’s slightly more expensive that Anveo but still leagues cheaper than a standard phone line. It’s $4.95/month for the DID and $1.50 for E911 so $6.45/month total. Not a bad deal for the level of service so far.

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  1. #1 by Aub on March 6, 2014 - 7:43 pm

    You are INCORRECT my friend! We have a FREE Aveno VOIP/SIP account and service and we can call any Verizon Wireless number without any problems. ALso ALL CALL quality is 100 outstanding.

    Sincerely,

    Electrical Engineer, msee

  2. #2 by jeffro on March 7, 2014 - 9:55 am

    I am glad you have had a good experience with Anveo. Unfortunately, I did not. If one solution worked for everyone I guess there would never be a need for choices. Thus far voip.ms has been great for me.

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